"I learned a valuable lesson when my husband Bill was required to go into a locked skilled nursing memory care facility. We wanted him to be close to home on Daniel Island to make it easy to visit with him. The search began. Always a reader of reviews, I read reviews on nursing homes with memory loss units and decided to put Bill in a local facility that had five stars. Within three weeks I was unhappy with the level of care and attention he received. I consulted with Bill’s doctor and he recommended Mount Pleasant Manor. I remembering saying, “I’ve read reviews and they have only one star.” He said Bill would do very well there. What a smart move that was! Bill thrived with the care and stimulation. How could that be with a one star rating? That’s where learning my lesson about reviews comes in: nearly every hospital, nursing home, assisted living, even restaurants get an occasional ding to their rating. To improve the rating, the facility must work at it, over a period of time, to regain the missing stars. In real time, in real life, here’s what I found at Mount Pleasant Manor. A very clean facility, competent and friendly professional and office staff, hard-working aids that I came to love, and a caring and compassionate nursing staff. Is it the most beautiful nursing home in the Charleston area? No, it isn’t. But, the level of care is superb and I wanted that for my husband. He got it at Mount Pleasant Manor. He was a happy resident for two years." - Ann McAnallen
"Dear Mr. White:
We want to commend Mount Pleasant Manor for the kind and compassionate care given to our sister for the past fifteen months. You were like part of our family. We can’t thank you enough for the love shown to her and our family. You have a wonderful staff. It was a pleasure to visit our sister surrounded by caring workers.
One of our sons is a physician and he came to see our sister during her last days and made a careful review of her physical being and her surroundings. He commented that he had not seen such good care given in a nursing home.
You can be proud of the technical expertise as well as the compassion that your staff has given. We are eternally grateful for what you have done for our family. God bless you.
THANKS." - Family Members